1. Information You Provide
We collect personal information you provide, including:
- •Identifiers: name, email address, phone number
- •Billing and delivery information: billing address, delivery address, and other location information necessary for fulfillment
- •Commercial information: order details, transaction history, payment confirmations
- •Account information: login credentials and account preferences
- •Communications: messages sent to customer support or sales
- •Customization content: gift messages, uploaded images, or other content submitted for custom orders
2. Recipient Information
If you place an order for someone else, we collect recipient information such as:
- •Name
- •Delivery address
- •Phone number (if provided)
3. Information Collected Automatically
When you use our Service, we automatically collect certain information about your device and browsing activity, including IP address, browser type, device identifiers, pages visited, links clicked, and time spent on pages. We use cookies, web beacons, and similar tracking technologies to collect this information.
4. How We Use Information
We use the information we collect to process and fulfill orders, communicate with you about your orders and our services, personalize your experience, improve our products and services, detect and prevent fraud, comply with legal obligations, and send you marketing communications (with your consent).
5. Text Messages
If you provide your phone number, you may receive transactional text messages related to your order, such as order confirmations and delivery updates. You may also opt in to receive promotional text messages. Standard message and data rates may apply. You can opt out at any time by replying STOP.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
9. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities, request data portability, and withdraw consent where we rely on consent to process your information. To exercise these rights, please contact us at hello@happyboards.com.
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, the right to opt out of the sale of your information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
12. Other State Privacy Rights
Residents of certain other states (such as Virginia, Colorado, and Connecticut) may have additional privacy rights under applicable state laws. These rights may include the right to access, correct, delete, and obtain a copy of your personal information, as well as the right to opt out of certain processing activities. Contact us to exercise these rights.
13. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
14. Children's Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete that information.
15. International Users
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of your information to the United States and acknowledge that U.S. privacy laws may differ from those in your country.
16. Business Customers
If you are using our Service on behalf of a business or organization, additional terms may apply. We may collect and process information related to your business account, employees, and transactions. Please refer to your business agreement for specific details.